Privacy Policy


This is the web site of Ex-L-Ence Publishing which is a division of Winghigh Limited

We can be reached via e-mail at info-privacy@ex-l-ence.com or you can reach us by telephone at +44 (0) 7771 333 369

Our website is provided by Shopify and their privacy policy is located at: https://www.shopify.com/legal/privacy - They state (as at 01/01/2017 - please see their website for current details):

"Information from our merchants’ customers

What information do we collect and why?
We collect our merchants’ customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address and device data.

We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.

When do we collect this information?
Information is collected when a merchant’s customer uses or accesses our Services, such as when a customer visits a merchant’s site, places an order or signs up for an account on a merchant’s site."

Ex-L-Ence also uses Google Analytics which allows us to view statistical information about visitors.

In general, we collect only the domain name and/or the IP Address, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages visitors access or visit, user-specific information on what pages visitors access or visit, information volunteered by the visitor, such as survey information and/or site registrations.

The information we collect is used to improve the content of our website, used to customize the content and/or layout of our page for each individual visitor and used to notify visitors about updates to our Web site. Information is NOT shared with other organizations for commercial purposes.

If you do not want to receive e-mail from us in the future, please let us know by calling us at the above telephone number or writing to us at the above address or by replying to any email received from us.

If you are a member of our mailing list (which you will have subscribed to via our double opt-in process) you may unsubscribe by calling us at the above telephone number or writing to us at the above address or by replying to any email received from us.

Your information will be kept private and not given to any third party (except of course if a government agency with the appropriate authority and court order demands it).

If you supply us with your postal address on-line you will only receive the information for which you provided your address.

From time to time, we may use visitor information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to this page on our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check this webpage periodically.

Upon request we provide site visitors with access to all information (including proprietary information) that we maintain about them. Consumers can access this information by writing to us at the above address. Proof of identity will be required.

Visitors can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address. Proofof identity will be required.

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors that they are being so redirected.

If you feel that this site is not following its stated information policy, please contact us at the above address or phone number.

Cookies:

To make this site work properly, we would like to place small data files called cookies on your device. Almost all websites do this.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

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